home > solutions > online services

Reduce Paperwork and Offer 24/7 Service

GL Suite offers a comprehensive range of Internet services for licensees and the public, including:

• Renew their license over the Internet, using a credit or debit card
• Retrieve current information about the status of their license
• Change their address, name and other information
• View the current status of their application, exam or renewal including any fees due and documents received
• Apply for a license online including submission of paper and web-based information
• Allow employers to see the license status of all employees and renew them at one time

By using this web-based feature, you can offer service to the public 24 hours a day, 7 days a week. Moreover, every person using an online service equals one less person using your valuable time to help them

Make Renewals Easier

GL Suite makes renewing online easier than sending in a form.  The average licensee can complete their renewal in less than 6 minutes. You will experience dramatic decreases in the amount of time your staff spends entering data, communicating with licensees and sending out forms. Funds are transferred directly to your agency's account. GL Suite takes extensive security precautions, and does not retain credit card information at any time.

Real-Time Flexibility and Efficiency

GL Suite is not simply a web portal to be used only for on-line renewals and registration. When incorporated into the total licensing solution, your database is automatically updated with renewal information as it occurs. Downloading the information from one system to another is not necessary. And, reports will reflect the automatically updated information as well.

Cost Savings

One of our clients utilizing the on-line renewal feature experienced 25% of all licensees renewing on-line in the first year it was offered. And, this was with minimal notification to licensees. Some GL Suite clients achieve more than 90% of all renewals over the Internet.  No matter how large or small your agency, this type of response translates to major cost savings.

Create a Distinct Image

GL Suite's web features are completely flexible allowing you to choose from a range of ready-made, configurable web service pages to highly customized web pages to meet your unique needs.  In either case, GL Suite provides for look and feel alterations so that the pages reflect your agency's image and flow seamlessly with existing content. 

Additionally, GL Suite provides a tool kit for developers that allows for easy integration of web site data and GL Suite's back-office application.  The tool kit reduces the complexity and time necessary to implement a web site service.  GL Suite processes web site data in accordance with the configured business logic of the system including validations, updates and other rules.

Online Renewal Features at a Glance

• Fully configurable site
• Can be modified by agency staff
• Enables change of address, employer, etc
• Integrates with third party payment processors, including Verisign and Websphere
• For security, discards credit card numbers immediately after processing
• Funds immediately deposited to your agency's financial account
• Secure transactions

:: Solutions ::

Regulatory Software | Enforcement
Paperless Document Storage | Renewal Processing
Inspections | Online Renewals
Portable Devices | Expert Licensing Advice
Electronic Board Packets |