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And we have a feeling you do, too. Or at least you did. But inefficiencies and disarray have a way of souring a romance.
With simple yet comprehensive regulatory software, your entire agency will fall in love with government all over again.
Regulatory Agency Experts
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When Bill joined a division of the Oregon Department of Justice, internal chaos reigned. The agency was audited within the first two weeks of his arrival. Bill was faced with a closet full of six-month-old backlogged renewals, many with checks still attached. The agency was installing a new automation system that barely met its needs. Equally alarming, lapsed renewals had not been pursued for more than five years! |
Bill immediately saw the need for advanced records management and recruited Eric Staley. When the agency's internal IT Department put Bill and Eric on the perpetual back burner, they decided to create a solution themselves. The outcome? They built a sophisticated licensing software solution for automating renewals and deficiency notices. The system resulted in the complete elimination of backlogs within one year and collection of nearly $500,000 in fees previously not known was owed to the agency.
Their efforts were recognized by the Attorney General with an Outstanding Service award. Eager to pursue their passion to help government work better, Bill and Eric formed GL Solutions to help other agencies and state boards reach strategic goals, improve business processes, and advance technology with innovative and high-quality software. Their first-hand knowledge of the frustrations that can come from working with IT departments helped them build an organization and team of talented friends dedicated to quality, continuous improvement and serving customers.
GL Solutions' expert knowledge of the challenges and opportunities for automation within government regulatory agencies is unparalleled in the industry and after more than a decade, GL Solutions' mission continues to live on through each employee.
To date, GL Suite, GL Solutions' highly-flexible, database system software, has been successfully implemented to support license, permit, compliance, certification, inspection, credentialing, registration, continuing education and enforcement activities in various professional regulation, health and safety environments in over 18 states.
"Building partnerships with great products and superior support is what we are about."
President
"We put the client at the center of our business model and stay focused on exceeding their expectations."
Vice President